Jess is a Partner with McKinsey & Company’s Silicon Valley office.
Jess leads the Women in the Workplace work being done at the Firm.
She co-leads the Loyalty service line in McKinsey’s Marketing and Sales practice and
is a member of McKinsey’s Consumer Retail practice
She serves consumer-facing clients, focusing on growth and commercial topics with a
depth of expertise in e-commerce and CRM topics given the evolving retail landscape
She developed McKinsey’s Personalization at Scale client workshop, bringing B2C
companies together to discuss innovations in customer engagement, personalization /
loyalty, and analytics.
Her recent experience includes:
– Advanced Analytics transformation for global apparel brand and retailer
– Business unit strategy for a global apparel and footwear brand
– Go to market redesign for global apparel and footwear brands
– Future of retail strategy for a major multi-category retailer focused on the market
landscape and dynamics of department stores, Amazon and brands
– Amazon strategy for a global consumer and lifestyle brand
– Supply growth strategy for multi-category retailer
– Marketing organization strategy and redesign for an entertainment and gaming
company
– Top team effectiveness and operating model for an e-commerce retailer, focused
on the intersections of business and product
– Operating model and growth strategy for a global Quick Service Restaurant
Jess has an MBA from Harvard Business School and BAs in Philosophy and Biology
from the University of Virginia.