Job Opportunity (Washington D.C.)

Senior Manager, Member Engagement & Programming

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Reports to: Managing Director (dotted line report to Associate Director, Strategic Partnerships & Engagement)

Direct Reports: none

Location: Washington, D.C. (hybrid work model)

FLSA Status: Exempt

Salary Range: $75,000-$84,000

Applications will be accepted on a rolling basis.

About BritishAmerican Business

BritishAmerican Business is the leading transatlantic trade association created as a result of the merger between the British-American Chamber of Commerce in the US and the American Chamber of Commerce in the UK.  We are committed to strengthening the economic corridor between the United States and the United Kingdom by supporting policies and actions that protect and enhance the environment for transatlantic trade and investment on behalf of our members.

We convene and serve a growing network of companies and business leaders through networking opportunities, bespoke programming and marketing platforms.

We actively promote trade and investment and support those who make the transatlantic corridor part of their business growth ambition.

About Our Office

BAB has offices in New York & London, as well as a presence in Washington, D.C. We offer a collaborative, flexible, inclusive and exciting place to work!  BAB currently offers a hybrid working model offering employees a mixture of remote and in-office work. 

Position Summary

The Senior Manager plays an integral and central role in BAB’s DC office, working as an interlocutor between BAB’s membership, events and policy teams.  The Senior Manager will support the Executive Director/Chief Trade and Policy Officer and ensure member engagement and event production stays robust and on course. The Senior Manager will be responsible for membership recruitment, engagement and retention efforts primarily for BAB’s portfolio of DC-based member companies, as well as organizing and leading local DC-based events and meetings. The Senior Manager will ensure the organization is efficiently and effectively developing opportunities for a portfolio of companies across various industries. 

This position participates in all projects and activities designed to enhance member relations and increase and retain membership.

The Senior Manager will also be responsible for tracking developments at current member companies, trending macro US-UK business issues relevant to BAB members, and political developments and current affairs which can be parlayed into programming.

This position represents BAB in its relationships with external constituencies and leads all DC-based events and meetings.  The right candidate for the job will contribute to the long-term success of the organization by contributing strategic thinking and relevant business intelligence.

Main Responsibilities

Member Engagement:

  • Supports the engagement/ retention/recruitment of relevant and future member companies in the BAB Policy Group.
  • Develops targeted member acquisition plans to identify potential new members and how to reach them.
  • Attends meetings with members to develop event-related partnerships and support event sponsorships.
  • Creates and manages partnership and sponsorship roadmaps and engagement plans to maintain a high retention level.
  • Maintains up to date information on the status of current and potential members.
  • Cultivates prospective members with a focus on multinational companies and large corporates in DC.
  • Attends and represents BAB at internal and external meetings and events with members and stakeholders in DC.
  • Other duties as assigned.

 

Programming:

  • Works closely with BAB’s Executive Director/Chief Trade and Policy Officer to strategize and develop content for DC-based events and meetings, including for example, small roundtables, panel discussions, and receptions.
  • Leads the execution of BAB events in DC, meetings/briefings and BAB participation in external forums.
  • Coordinates logistics for BAB events in DC, duties include but not limited to:
    • Manage contract negotiation, accounts receivables, venue and vendor selection
    • Manage Zoom or Teams platform for virtual events
    • Manage communications with sponsors/ partners/ speakers
    • Draft event abstracts and invitations
    • Draft content/questions
    • Drives audience creation and selection in collaboration with larger team
    • Coordinate and oversee pre-event logistics: prepare attendee lists, seating charts/badges/tent cards; prepare/print; marketing materials; pack and transport on-site equipment
    • Coordinate and oversee on-site logistics to include but not limited to: manage registration desk; coat check; assist with set-up/break down of equipment (e.g. banners); guide guests to their seats
    • Coordinate and oversee post-event logistics: unpack all equipment and put away; post-event reports and data
  • Other duties as assigned.

The Candidate

This position requires excellent attention to detail, strong organizational skills, the ability to work efficiently as part of a team in a fast-paced environment, interact professionally with members and colleagues, and demonstrate a commitment to outstanding customer service. This position is super-fast paced, and the successful candidate will be able to perform consistently at a fast pace. To perform the job successfully, an individual must demonstrate the following competencies:

  • Positivity – a “glass half full” attitude is essential.
  • Judgment—the individual displays confidence and willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
  • Flexibility – the individual must be open minded and comfortable in situations that demand rapid change and quick thinking.
  • Communication— capable of writing proposals and communicating the benefits of BAB membership. The individual must also have excellent writing and verbal skills and speak clearly and persuasively in all situations, including networking at events, and demonstrate group presentation skills and conduct productive meetings.
  • Membership development – able to successfully pitch new and existing members about the value proposition offered by BAB.
  • Time management – the individual must be able to handle multiple tasks in super-fast paced environment.
  • Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans to achieve business goals.
  • Technology – the individual is adept at working with new technology and displays an appropriate online presence.
  • Understanding of the UK/US business culture and communications and New York business environment helpful.
  • Experienced user of CRM database software.

Educational And Experience Requirements

  • 5-7+ years experience required in membership/client relations, event execution, non-profit fundraising, business development, marketing and/or sales in a professional, customer facing role, senior political staff or embassy role.
  • Bachelor’s Degree.
  • Experience working closely with senior executives/stakeholders.

NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, responsibilities and opportunities for this role and is subject to the revision and amendments of the business needs and at the discretion of BritishAmerican Business. BritishAmerican Business is an equal opportunity employer. 

To apply, please send a Cover letter and CV to newyorkcareers@babinc.org.